Contacts

We read every message about the content of this guide.

Email

Write to info@{host} for corrections, privacy requests or general questions. We aim to reply within a few business days.

What we can help with

• Errors or outdated details on this site.
• Requests to remove correspondence we hold.
• Feedback on how to make the guide clearer.

What we cannot do

We do not operate the casino, so we cannot reset passwords, unlock accounts, check balances or process withdrawals. For account problems, use the 24/7 live chat or email on the official Richard site.

Never send sensitive data

Please do not email passwords, card numbers or copies of identity documents. We will never ask for them.